Backups, availability and continuity

Hosting

The application and database run on managed EU infrastructure. Data is encrypted in transit with TLS and encrypted at rest by the hosting provider.

Backups

• The database is backed up automatically by the managed platform, with point-in-time recovery within the provider's retention window.
• Backups are encrypted and stored in the EU.
• Restores are only performed by the security owner, and any restore is recorded.

Availability

• The frontend is served from a global edge network with automatic failover between nodes.
• Errors and outages surface through centralised error capture.
• Payment processing depends on Stripe; if Stripe is unavailable, bookings can be created but payment is retried rather than lost.

Continuity assumptions

Depozza is a small team operating a managed stack. Our continuity plan relies on provider-level redundancy plus restorable backups rather than on self-operated failover clusters. This is stated plainly so reviewers can judge it.